| S/N | Chinese | English | Audio |
|---|---|---|---|
| 1-1 | 早安，先生 | Good Morning Sir | |
| 1-2 | 早安，女士 | Good Morning Madam | |
| 1-3 | 午安，先生 | Good Afternoon Sir | |
| 1-4 | 午安，女士 | Good Afternoon Madam | |
| 2-1 | 祝您有美好的一天 | Have a nice day | |
| 2-2 | 祝您有美好的一天 | Have a good day | |
| S/N | Chinese | English | Audio |
|---|---|---|---|
| 3 | 請向前行/後退 | Please step forward / backward | |
| 4 | 請先看著相機拍攝 | Please look at the camera first | |
| 5 | 請掃描您的護照/登機證 | Please scan your passport/ boarding pass | |
| 6 | 請翻到照片頁，向下放置並稍候 | Please hold your passport flat with the photo face down on the scanner | |
| 7 | 請出示您的電子登機證/二維碼（在您的郵件/應用程式中） | Please show your E-boarding pass/ QR code (in your email / APP) | |
| 8 | 請再試一次 | Please try again | |
| 9 | 請排隊 | Please line-up | |
| 10 | 請分開使用不同閘口 | Please use another machine | |
| 11 | 請稍等 | Please hold on / wait a moment | |
| 12 | 請摘下您的口罩/眼鏡/帽子 | Please take off your mask/ glasses/ hat etc. | |
| S/N | Chinese | English | Audio |
|---|---|---|---|
| 13 | 不好意思，先生/女士，請問您已經辦理登機手續了嗎？ | Excuse me, Sir/Madam, Have you checked-in already? | |
| 14 | 請問他/她幾歲？他/她是11歲以下嗎？ | How old is he/she? Is he/she under 11 years old? | |
| 15 | 抱歉，先生/女士，這不是電子護照/這本護照沒有電子晶片 | Sorry Sir/ Madam, This is not an e-passport / This passport has no chip | |
| 16 | 這個閘口可能有些問題，讓我們試其他的閘機 | This machine may have some problem, let’s try another one | |
| S/N | Chinese | English | Audio |
|---|---|---|---|
| 17 | 請到那邊人工櫃檯（指向輔助閘口/ 禮遇通道） | Please go to the assisted channel for manual check (point to A-gate/CC channel) | |
| 18 | 請跟我來, 我們這邊出去 | Please follow me to go out | |
| 19 | 請回到您的航空公司櫃檯了解 | Please go back to your airline desk for help | |
| 20 | 您可以直接找航空公司職員協助, 不用排隊 | You may skip the line and ask the airline staff directly | |